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The
Communications Section is structured under the Support Services
Division. The section is managed by Division Commander Captain
David Knipes. The Communications Section is comprised of
Telecommunicators who are responsible for dispatching and
receiving service calls whether by phone, 911, or in person.
Our Telecommunicators receive service calls and log them into
our Computer Aided
Dispatch (CAD) system. Our dispatchers automatically
receive those calls and dispatch them to the patrol units either
by voice or Mobile Data Terminals (MDT’s). Our
Telecommunicators are required to take the South Carolina
Criminal Justice Academy’s
E-911 Communications Training Program, which provides
the new Telecommunicators with an instructional program that is
designed to expedite and maximize the safe and efficient law
enforcement response to the emergency needs of the community. Telecommunicators
are also
NCIC Certified, which allows NCIC users to access the NCIC
computer through the State computer systems known as "control
terminal agencies". Below is an example of how NCIC helps in
our Law Enforcement community.
·
A
police officer on the beat, stopping a car that's been weaving
in and out of traffic erratically, can radio back to the
dispatcher at the Police Department to have an NCIC check run on
the driver. If the officer has a Mobile Data Terminal (MDT)
mounted in the squad car, he/she can perform the search on their
own.
·
The dispatcher will send the request to the State computer
system--if there's no "hit" at the State level, then the search
request goes on to the main NCIC terminal.
·
Almost instantly, NCIC will respond with either a "hit" or a
"miss." Almost instantly, the police officer has a pretty good
idea of who he or she is dealing with--whether the individual
should be considered dangerous or just a bad driver!
If you are
interested in becoming a Telecommunicator for our department,
visit our Opportunities Page
for additional information and any openings that may be posted |
